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Grey Water Drainage

  • Drain Unblocking Services

    Grey-Water Drainage provides 24/7 emergency call-out drain unblocking services for residential and commercial sectors.  

    We’re equipped to handle everything from blocked manholes, toilets, showers, urinals, sinks and more. Whatever the issue, we implement the best tools and expertise to get you back in your flow. 

Current Response Time:

2-3 hours

Current Response Time:

2-3 hours

Call Now

How We Unblock Drains, Fast

Drain unblocking company
Why do we believe our engineers are the best?
Simply great drainage engineers, at great prices.
When called out to a blocked drain our engineer will assess the problem and decide upon the safest and most effective method of clearance. When it comes to performing blocked drain services, our team is committed to thoroughness and precision.

We implement various methods of clearance: 

  • Sinks, toilet pans, kitchen waste - we use several different tools including plungers, mechanical augers, chain cleaners and mini high-pressure jetting. 

  • For external blockages such as manholes, we employ a variety of equipment including drain rods, high pressure water jetting, chain cleaners and gully grabs. 

  • Our engineers are fully certified in high pressure jetting techniques, which is especially important in older drainage systems where clay pipes can easily be damaged by improper application of this method. 

We successfully clear 95% of blockages on our first visit, without the need for any further work or costs. For your peace of mind, we aim to attend all blocked drains within a two-to-three-hour window to get you back in your flow.


You can call us now if you need immediate support, otherwise read on for tips on how to try and unblock your drain first.

See our team in action!

Watch Chris use a high-powered Jetvac to perform drain unblocking in episode 9 of The Clean Sweep.

Fully Qualified Expert Engineers

Unblocking drains across the SE of England.

Safe, Effective Methods

Total peace of mind.

Internal Blocked Drains

We have access to tools such as plungers, mechanical augers, chain cleaners and mini high-pressure jets.

External Drain Unblocking

Industrial expertise and equipment, drain rodding, high pressure water jetting, gully grabs and more.

Residential - How to Spot a Blocked Drain

We support domestic households in providing a top-tier drain unblocking service, as often it can be tricky to ascertain whether a drain is blocked. Here are some ways to tell:

Persistent Bad Smells

You may be able to smell strange or unpleasant odours from your sink, bath, shower or taps. This might indicate something trapped in your drain, perhaps decomposing.

Slow Drain Time

If you spot that water is draining slower than usual, this can point to a blockage within the drain. In some cases, this can cause overflow.

Noisy Drains

Air can get trapped in your drains and cause rumbling or gurgling sounds due to blockages. Listen out for persistent noises coming from your drains.

Food, Hair, Oil, Chemicals

If you're shedding hair that goes down plug holes, or are washing pets in baths or sinks, this can build up and clog drains. The same can be said for food, oils and solvents that can get stuck inside drains along with paints that can harm the environment.

Standing Water

Puddles or pools of water forming around drains or in the garden, particularly after rainfall or using water fixtures, puddles or pools of water forming around drains suggest water is not draining properly due to a blockage.

Overflowing Toilets

If, when you flush the toilet, water overflows from the bowl, this likely indicates a blockage in the toilet or the drainage pipes connected to it.

How to Unblock Your Toilet, Sink, Urinal or Shower

Hover the images below for our tips on how to unblock your utilities before you call us.

When unblocking a toilet, you can first use a plunger. Make sure there's enough water in the bowl to cover the suction cup, then push and pull firmly. If that doesn't work, consider using a toilet auger to dislodge the block.
For blocked sinks, start by pouring boiling water down the drain to dissolve grease and loosen debris. Plungers may also dislodge clogs. For stubborn blockages, consider using a drain snake to break up the obstruction, or a mixture of baking soda and vinegar.
When unblocking a urinal, pour a mixture of hot water and soap down the drain to break down debris. Next, use a urinal auger to clear any clogs. If the blockage persists, try using a plunger designed for urinals to create pressure and dislodge the obstruction.
To unblock a shower, remove the drain cover and use a wire hanger or similar to fish out visible debris that could be blocking the flow of water. You can also use drain gel, before pouring a mixture of hot water and vinegar down the drain to dissolve grease and soap scum.

How to unblock your toilet, sink, urinal, or shower

When attempting to unblock a toilet, you can first try using a plunger. Be cautious over using rods as if you aren't aware of how the pipework runs behind the toilet you could forcibly detach a pipe and cause a nasty leak in your home. Make sure there's enough water in the bowl to cover the suction cup, then push and pull firmly. If that doesn't work, consider using a toilet auger to dislodge the blockage. If the problem persists , reach out to us about our drain unblocking services.

When dealing with a blocked sink, start by pouring boiling water down the drain to dissolve grease and loosen debris. You can often find sink unblocking solutions at local shops stocking drain gel. Plungers may also be used to dislodge clogs. For stubborn blockages, consider using a drain snake to break up the obstruction, or use a mixture of baking soda and vinegar. However, larger issues may require drain repairs and relining. 

When attempting to unblock a urinal, start by pouring a mixture of hot water and dish soap down the drain to break down any debris that has built up. Next, you should use a urinal auger to clear any stubborn clogs. If the blockage persists, try using a plunger specifically designed for urinals in order to create pressure and dislodge the obstruction.

To unblock a shower drain, you should remove the drain cover and use a wire hanger or similar instrument to fish out any visible debris that could be blocking the flow of water. You can also use a drain gel, which can be found at many local shops, before pouring a mixture of hot water and vinegar down the drain to dissolve grease and soap scum. Not tending to a clogged shower drain soon enough can lead to foul odours and leaks. If your DIY solutions aren’t cutting it, we can identify and repair your leak.  

Have we not got you flowing yet? It's time to call the drain unblocking experts

Commercial or residential, our team are fully equipped to resolve your issue today.

Contact Us

Are You a Commercial Enterprise, Public Highway or Council?

Our options satisfy the most demanding requirements in addition to resolving the most immediate problems.

Full Reporting

We conduct thorough inspections and assessments to identify issues or potential problems and provide you with a full report of our findings.

Flood Prevention

We work with clients to develop and implement flood prevention and management strategies that sustain drainage infrastructure.

Emergency Response

In the event of an emergency, we provide response services to quickly resolve the issue and minimise disruption.

Consultation and Planning

We provide consultation and planning services in order to develop long-term drainage strategies, including recommendations or upgrades.

Simple Estimates

We provide simple estimates for remedial work. In this way, our clients understand what they are paying for and how cost is linked to service.

Supporting Vulnerable Individuals

If the client is elderly or frail, we will explain with patience and care the situation and resolve the issue with utmost priority.

High Risk Areas

Our teams are used to accessing sensitive areas and have been security vetted many multiple times in areas such as an airport airside facility.

Standard Payment Terms

We provide invoice billing, payment schedules, and address accepted payment methods as jobs are completed.

Here Are Just Some of Our Commercial Clients

We don't just serve domestic households across Kent and London but any type of commercial enterprise, local council and public highway.

Westfield London uses London drainage company Grey-Water Drainage.
Kent County Council uses drain companies like Grey-Water Drainage.
Grey-Water Drainage & The Body Shop.
Grey-Water Drainage Solutions & Prezzo.
Grey-Water Drainage Solutions & CBRE.
Grey-Water Drainage Solutions & Foster and Partners.
Who we work with
Households
Local Council
Public Highways
Commercial Enterprise
Commercial Property 
Investment Companies
Nationwide Estate Agents
Government & Quango
NHS & Private
Airports
Distribution
Manufacturers

Spot your type of organisation? Let's discuss your needs.

Contact us
​Get a commercial quote now!

Phone, email or LiveChat, you are one step away from complete peace of mind.

For all enquiries or emergencies

Phone: 0800 141 3599

Email: contactus@greywaterdrainage.com
URL: https://www.greywaterdrainage.com

Frequently Asked Questions
When Should I Have My Drains Unblocked?

If you are concerned that your drains might be blocked, you should take action immediately; it may be more serious than you think. We have found all manner of debris and refuse blocking drain passages which can lead to overflow, unpleasant smells and damage to the overall drain system.

How Long Does It Take to Unblock a Drain?

Depending on the size of your property, where the blockage is situated and how much work needs to be done to remove the blockage, the completion time of our drain unblocking services can take as little as a few minutes or as much as a few sessions. It can be that there are only small pieces of debris that can be lost or flushed that block the drain, although we have also come across ingrown roots that harm the integrity of the drains and block proper water flow, which take a lot longer to remedy.

How Much Does Drain Unblocking Cost?

The sum total of our surveys is dependent on a number of factors, such as the length of a blockage, the type of blockage and how long it takes to dispose of the blockage. Our rates generally start at £60.

Do I Have to Pay in Advance for Drain Unblocking?

We will provide invoice billing upon completion of drain unblocking and can give an estimate beforehand.

Do I Need My Drains Unblocking?

After a drain survey, we can ascertain whether your drains need unblocking. CCTV surveys for drains involves feeding a camera through your drains to look for any damage or blocks.

Will Any Damage Be Done to My Drains Whilst Unblocking?

We will never damage your drains when carrying out unblocking. We use state-of-the-art equipment such as high-pressure water jets, handled by fully-trained professionals to clean your drains and eradicate any unwanted build-up of debris

Is There a Local Drain Unblocking Service Near Me?

If you live in the Kent or London area, we have local operatives in your area. We are available to carry out commerical and residential drain unblocking, depending on what you require. Give us a call and we will provide you with our next available visit date.

Can I Unblock a Drain Myself?

Due to the specialist training and equipment needed in order to unblock a drain, only experts are qualified to undertake them. With the complexity of some drain systems, without a proper survey being carried out beforehand, there is no way to know how the drain looks, or how to navigate it with a pressure washer. Talk to us today and find out how we can save you stress and money with our experienced staff.