Drain Maintenance Services
Prevent your drains from any future performance lapse with pre-planned maintenance aimed at stopping drainage problems before they become problems.
- Current response time as of
- 1 to 3 hours
- Every plan
- Bespoke to your site
Pre-Planned Drain Maintenance
Simply great drainage engineers, at great prices. Your property is unique and often has complex drainage requirements, dependent on the use and sector your property is in. We are able to tailor our pre-planned maintenance (PPM) service to support all your internal and external drains.
A pre-planned maintenance (PPM) agreement will help to prevent drainage emergencies from occurring. Many of our customers already benefit from routine PPM, with each and every maintenance plan being bespoke to your needs and industry. We strategically plan scheduled visits to prevent loss of revenue or general inconvenience to your working day or night dependent on your needs.
General PPM agreements will include a CCTV site survey, with any issues highlighted. We will then provide cleaning and flush through the drainage systems, ensure they are running free of any fat, oil, grease, scale, debris and obstructions that may require drain unblocking services in the future. From here a dedicated service agreement plan or maintenance programme will be proposed bespoke to your requirements.
Don't risk using an uninsured or inexperienced drainage company, you can use our services with complete peace of mind. Guaranteed to solve your problem, at an affordable price, with an amazing friendly team. What more could you want? You can call us now if you need immediate support, otherwise read on for tips on knowing when it's time to excavate your drains.

Periodic Maintenance Contracts
We will be out on schedule, on task, so you don't need to worry. Worksheets and reports are efficiently submitted, ensuring compliance with SLA's, site, H&S, client and drain maintenance contract requirements.
Efficient Planning
We plan and schedule our works and routes efficiently, keeping our costs down and services at their best. Need a service or new agreement at short notice? Our team are on hand to support you.
Total Drainage Solutions
We carry out full drainage services, meaning when we conduct our drain maintenance visit, we can survey, log, unblock, clean, repair and report on our findings.
Issue Tracking
With our reporting service, you can track troublesome drains. If we continue to find recurring issues with the same drainage system we are maintaining, we can then consult with you to investigate the issue further, cutting down on costs and risk of damage further back up the drainage system.
Included With PPM
Regular Drain Cleaning Maintenance
With the use of high pressure drain cleaning you can prevent multiple issues appearing within your drain, including: Scaling, Fatbergs, Build-up of waste & Wear and Tear.
Regular Drain Inspections
Having a regular CCTV drain survey will prevent:
Bellied pipes, Cracked drains, Blockage, location or the start of a blockage and Tree Roots.
Drain Waste Removal
Regular cleaning of drains will prevent instances such as:
Blockages, Foul odours, Structural damage, Health hazards, Environmental pollution.
Have we not got you flowing yet? It's time to call the drain unblocking experts
Commercial or residential, our team are fully equipped to resolve your issue today.
Are You a Commercial Enterprise, Public Highway or Council?
Our options satisfy the most demanding requirements in addition to resolving the most immediate problems.
Full reporting
Thorough inspection with a full written report of findings.
Flood prevention
Flood prevention and management strategies for your infrastructure.
Emergency response
Fast response that keeps disruption to a minimum.
Consultation & planning
Long-term drainage strategies, upgrades and recommendations.
Simple estimates
Clear estimates so you know how cost links to the work.
Vulnerable residents
Patience, clear explanation and priority for elderly or frail clients.
High-risk areas
Security-vetted teams, including airport airside facilities.
Standard payment terms
Invoice billing and payment schedules as jobs complete.
Who we work with
Households
Fast help with blocked toilets, sinks and outside drains, day or night. Our engineers explain what they find, work clean and tidy, and give you an estimate before any repair.
Local councils
Reactive call-outs and planned work across council buildings, housing and public spaces, with full written reports for your records and priority care for elderly or vulnerable residents.
Public highways
We clear blocked road gullies and storm drains to reduce surface flooding, using jetting and tanker units. See our gully cleaning service.
Commercial enterprise
Blockages cleared with minimal disruption to trading, including out-of-hours visits, with clear estimates and invoice billing when the job is complete.
Commercial property
For managing agents and landlords across multiple sites: reactive unblocking, CCTV evidence to share with tenants and owners, and scheduled maintenance to stop repeat call-outs.
Investment companies
A clear picture of drainage condition across your assets, from CCTV inspections and written reports to long-term upgrade recommendations.
Estate agents
Quick fixes that keep a sale moving, and pre-purchase drain surveys that flag problems before completion.
Government & quango
Security-vetted teams, documented work and standard payment terms that fit the way public bodies operate.
NHS & private
Fast response to keep wards, clinics and healthcare sites running, with engineers who work considerately around patients and staff.
Airports
Security-vetted teams cleared to work in high-risk areas, including airside facilities, with work planned around operational demands.
Distribution
Yards, loading bays and site drainage kept flowing, with tanker and jetting units for large-volume work and visits planned around your operations.
Manufacturers
Reactive and planned drain maintenance for production sites, flood prevention planning and full reports for your health and safety records.
Some of our commercial clients
Frequently Asked Questions
When Should I Undertake Pre-Planned Maintenance?
There is no wrong time to undertake pre-planned maintenance. The idea of this service is to prevent problems before they occur, so if your drain system is currently not experiencing issues, now may be the best time to call Grey-Water Drainage, as this doesn't mean there isn't the potential for blockages with the beginning of debris build-up that could be solved with drain high pressure jetting, or small fractures that could benefit from a CCTV survey to ascertain any weak points.
How Long Does Pre-Planned Maintenance Take?
PPM can vary in length depending on several factors including the complexity of the project, the size of the drain system, how accessible the drain is, what site and weather conditions are like. With these variables, it is difficult to determine an exact timeframe but upon assessing your particular drain system, we should be able to give a more accurate scale for PPM.
How Much Does Pre-Planned Maintenance Cost?
Our PPM fees depend on the size of your drainage system and how long it takes to assess. Our rates generally start at £350.
Do I Have to Pay in Advance for Pre-Planned Maintenance?
Due to previous experiences, we ask for payment in advance of PPM after a plan for services is drawn up.
Do I Need Pre-Planned Maintenance?
In the long-run, PPM is the safest bet when considering the health of your drainage system. Without it, your drains could fall foul of higher damage and higher repair costs as a result of not having been protected from the get-go. It is always best to contact expert drain service companies to perform a full assessment and maintenance.
Is There a Local Pre-Planned Maintenance Service Near Me?
If you live in the Kent or London area, we have local operatives in your area who are able to carry out pre-planned maintenance and repair. Give us a call and we will provide you with our next available visit date.
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